This 2 hour class will present a body of knowledge and skills that you need to be an effective communicator in the office and on the job site. Topics include:

• Communication and your image
• Forms of communication
• Learning to Listen
• Persuasion, Negotiation, and Confrontation
• Meetings that work

Cost: Member $50, Non-member $100

Instructor: Caleb McCandless, Professional Development Manager, The Builders' Association