Relationship Selling and Business Development

When you work on building relationships your customer wins by getting the exact solution and service they need. You win by generating consistent sales through repeat customers and new business. Outdated sales tactics and gimmicks don't work anymore. The customer needs someone with the skills and personality to guide them through the buying process and deliver personalized value along the way. Learn how to use relationship selling to build your sales pipeline and better leverage your unique selling proposition. It is time to cut through the noise and learn how to increase sales by developing lasting client relationships.

This program combines a proven selling process with timeless human relations skills from How to Win Friends and Influence People

What we will cover:

• Connecting with customers by applying relationship building techniques
• Establishing credibility and communicate your value
• Developing powerful questions to uncover customer needs
• Generating interest by appealing to both emotional and logical motives

Who should attend:

All construction professionals who are responsible for business development and sales 

Time: 11:30 am to 1:00 pm
Location: Builders' Training Center, 105 West 12th Ave, North Kansas City, MO, 64116
Cost: Member $39, Non Member $49 (Includes boxed lunch)
Presenters: Ron Cox, President Dale Carnegie of Kansas City and Erin Simpson, Vice president of instruction, Dale Carnegie training